If the listing specifically states that we ship to other destinations, then only that listing is available for non UK Shipping and no other listing.

Surcharges will apply for N.Ireland, Channel Islands, Isle of Man, Isle of Wight, Aberdeenshire, Belfast, Co-Antrim, Co-Down, Guernsey, Jersey and any other off-shore UK Island. Please contact us if you have any queries on surcharges before purchasing the item as your item will not be shipped if a surcharge occurs.

Products which are sent via courier for next day or 48 hour delivery, will NOT ship to N.Ireland and any other off shore destinations.

• We only ship to the address on PayPal. If you require a specific address to ship the order to, please make sure that you enter this in the PayPal confirmation before confirming payment. We will not ship to any other address under any circumstances
• Once you place an order, you are binding into a legal contract. So do not buy or bid unless you intend to complete the purchase.
• We will pursue all unpaid items for all charges and fees after 4 days of payment not being received.
• Although we ship very fast we do not guarantee a specific date or day for delivery as that is in the hand of the Royal Mail or the delivery company being used.
• There is no special Delivery service or courier service on Saturdays, Sundays or Bank Holidays.

Your confidence in our eBay Store and your internet security are really important to us:

We accept many different types of payment. These include:

Yes, we accept PayPal for all online orders for UK delivery. Please be aware though, that as PayPal is an online payment system, if you return an item to our shops that you've bought via PayPal, we're unable to process a PayPal refund immediately and this can take up to 14 days.

If you are a business you can place your order with the BuyBest UK Business Teamand pay via BACS (a minimum spend applies).

Can I get a VAT receipt?

If you are a VAT registered trader, we can provide a VAT receipt in respect of items purchased fromBuyBest UK.

Online purchases

Send your request via eBay Platform for any VAT receipts will be made out to the bill-to name and address used when the order was placed.

Returns information

Changed your mind? Returning UK orders to BuyBest UK is really easy. If for any reason you are not happy with your purchase, we offer a full refund or exchange within 28 days of delivery or collection as long as product is unused.

• Exclusion apply.
• Unfortunately for health and hygiene reasons we are unable to exchange or refund on any Health and personal care / Health and Beauty Care unless the hygiene strips and tags are still in place and packaging remains undamaged.
• Items sent back incomplete, missing parts or damaged will not qualify for a refund

Key information

• Items bought online and would like to return please ensure that you have contacted us via eBay paltform
• Please contact us through ebay message center, we will not reply to direct e-mails
• Items bought in store, must be returned in Store.
• We do not offer free return on change of mind or items no longer needed.

Returns methods for Faulty Items

Drop off your items at your local Post Office, if prepaid label is provided

For items purchased online

Free returns for parcels under 1kg

Refund can take up to 14 days from your returning the item(s) to receiving your refund.

Drop off your items at your local Hermes Parcelshop, if prepaid label is provided.

For items purchased online

Free returns for parcels under 15kg

Refund can take up to 14 days from your returning the item(s) to receiving your refund.